Priority One Courier, Inc. was established in 1990 by Lou Ayala to provide courier service on the Big Island of Hawaii. Tapping into his New York City delivery background of more than 10 years, Lou noticed the conspicuous absence of a fast and reliable courier service in Hawaii.

So he began his business with a Suzuki Samarai Jeep, removing the back seat for increased package space. The introduction of Priority One Courier was avidly greeted with an average of 13 deliveries per day. This strengthened his intention to combine the dependability and resources of the corporate "big boys" with sensitivity and personalized attention to his customers' needs.

Through consistent performance and a dynamic pro-active team spirit, Lou and his wife Carol took the company to the next level. After cultivating a strong and devoted client base on the Big Island, they broadened their scope to include full service to the other islands.

Priority One Courier now has a fleet of nine vans and offers same day and next day service for Hawaii, Oahu, Maui and Kauai.

Together, Lou and Carol share over 35 years' experience in the small package delivery business. They continue to build their Ohana business upon the foundation of integrity, quality, and loyalty.

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